Help Center

Frequently Asked Questions

Payment Related Queries

How do I know my order has been confirmed?

I'm unable to avail the displayed offer

How does The Veshti Company prevent card fraud?

Money got debited but haven't received order confirmation Email

Shipping

I missed the delivery of my order today. What should I do?

Will the delivery be tried again if I'm not able to collect my order the first time?

The delivery of my order is delayed. What should I do?

What should I do if my order is approved but hasn't been shipped yet?

Can I take the shipment after opening and checking the contents inside?

Why can't I track my order even though it has been shipped?

How quickly can I get my order delivered?

My order has reached the nearest delivery hub, but why isn't it out for delivery yet?

Cancellation and Returns

Which products are not eligible for returns?

Can items be returned after the time period mentioned in the Returns Centre?

How do returns work?

Why have I been asked to ship the item?

How can I exchange a defective product?

Product Reviews

Are there any guidelines for writing product reviews?